They make you question why you ever decided to become a manager. They’re popping up daily in conversations with your spouse, friends, and colleagues. And they’re appearing nightly in your dreams — when you can get to sleep at all. Not only are they unpleasant, but they’re keeping you from achieving your goals. Employees from Hell — ambassadors for antacids everywhere.>
In Winning with the Employee from Hell, Shaun Belding shows you how to soar with the people who work for you.
Shaun Belding is the president of Belding Skills Development, an international training and development company, and CEO of RetailTrack Mystery Shopping. He conducts motivational seminars on customer service, selling, management, and leadership.
Published: April 2004
Dimensions: 5.5 x 8 in.